FAQ

Shipping & Delivery

How long does shipping take?
Orders are processed within 1-3 business days. Delivery typically takes 7-14 business days for domestic (U.S.) orders and 10-20 business days for international orders.

How much does shipping cost?
Shipping costs are calculated at checkout based on your order and destination. Watch for free shipping promotions!

Can I track my order?
Yes. Once your order ships, you'll receive an email with a tracking number.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy from the date you receive your item. Items must be unused, unworn, and in their original packaging. See our Refund Policy for full details.

How do I start a return?
Email us at Relyxebc@gmail.com and we'll send you return instructions and a shipping label if your return is accepted.

How long do refunds take?
Once your return is received and inspected, approved refunds are issued to your original payment method within 10 business days.

Orders

Can I change or cancel my order?
Please contact us as soon as possible at Relyxebc@gmail.com. We process orders quickly, so we can't guarantee changes once an order has been placed, but we'll do our best to help.

What payment methods do you accept?
We accept all major credit and debit cards and other secure payment methods available at checkout.